About

Privacy Policy

Audio Playground

3512 S. Western Ave, Sioux Falls, SD 57105

📞 (605) 977-0715

1. Introduction

This Privacy Policy (“Policy”) describes how Audio Playground (“we,” “our,” or “us”) collects, uses, and discloses personal information when you interact with our website https://audioplaygroundsf.com, request services, or opt in to receive text messages from us. By using our services or website, you agree to the terms of this Policy.

2. Information We Collect

We may collect the following types of information:

a)

Personal Information

Name, phone number, email address
Billing and shipping address
Vehicle information (make, model, year)
Service history or quote requests

b)

Device & Usage Data

IP address, browser type, and operating system
Site activity (pages visited, time spent)
Referral website and click activity
Analytics from tools like Google Analytics and Meta Pixel

c)

SMS Consent Records

Timestamped records of opt-ins to receive promotional and service-based SMS
Your interaction (e.g., replies like YES, STOP, HELP)

3. How We Use Your Information

We use the information we collect to:

Process orders and service requests
Send quotes and appointment confirmations
Communicate service updates
Provide exclusive offers and promotions via SMS and email
Improve our website and customer experience through analytics

4. Text Messaging and Consent

By providing your phone number on our website or in-store, and checking the consent box, you agree to receive recurring promotional and transactional SMS messages from Audio Playground. Message frequency may vary.

You may opt out at any time by replying STOP. Message and data rates may apply. For help, reply HELP or call us at (605) 977-0715.

We comply with Twilio A2P 10DLC registration and TCPA (Telephone Consumer Protection Act) requirements.

5. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted partners who help us:

Deliver SMS and email messages
Process payments securely
Analyze web and campaign performance
Manage appointments and quotes

All third-party vendors are contractually obligated to keep your data secure and only use it to perform services on our behalf.

We may disclose your information if required by law or in the event of a business transfer.

6. Cookies and Tracking

We use cookies and similar technologies (like tracking pixels) to:

Improve site functionality
Track ad performance
Understand customer behavior

You may adjust your browser settings to refuse cookies. Disabling cookies may limit some functionality.

7. Your Privacy Rights

You have the right to:

Request access to your personal data
Request corrections or deletions
Opt out of marketing emails and text messages
Revoke previously granted consent

To exercise these rights, please contact us at (605) 977-0715 or through our contact page.

8. Data Security

We implement reasonable physical, digital, and procedural safeguards to protect your personal data. While we do our best, no system is 100% secure, and we cannot guarantee absolute protection.

9. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may link to other third-party sites (e.g., Facebook, Yelp, financing providers). We are not responsible for the content or privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted to this page with an updated “Last Updated” date. Continued use of our site or services after changes implies acceptance.

12. Contact Us

For questions regarding this Privacy Policy, please contact:

Audio Playground

3512 S. Western Ave

Sioux Falls, SD 57105

📞 (605) 977-0715

🌐 https://audioplaygroundsf.com/#section-contactus

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