RETURN POLICY FOR ONLINE PURCHASES
Except as indicated below, audioplaygroundsf.com will let you return a product purchased from us online within 7 days of the date of purchase for exchange or refund. The item returned must be in new condition and must be sent back in the original box with the UPC code, and all content originally sent to you, including, but not limited to, all accessories, manuals and warranty cards. For any exchange or refund, a record of your purchase must appear on our system. All returns must have a Return Merchandise Authorization. To obtain a RMA# please call us at 605-977-0715.
All returns are subject to a 15% restocking fee. All items returned will be inspected before any credit or exchange is approved
The following items are not subject to our return policy. For these items, no refunds or exchange will be given:
- Bulk Wire
- Any item with physical damage, including water damage
- Items that have been improperly installed
- Items that were abused
- Speakers or subwoofers with visible physical damage or that were abused
- Items returned without a RMA number
- Items that are incomplete
- Items that have been damaged on the return shipment
- Any item returned with postage due or a COD balance
- Vehicle specific special order items
- Any item identified as "Special Order"
- Items returned contain missing parts, accessories, manuals, warranty cards etc.
- Items with damaged or missing box , packing or UPC code
- Items returned with blemishes or other cosmetic damage